Leaders University Turns Employees Into Financial Champions
A new staff development program at Leaders Credit Union offers a diverse curriculum taught by internal and external experts.
A new staff development program at Leaders Credit Union offers a diverse curriculum taught by internal and external experts.
Nearly two-thirds of the credit union’s loans have four wheels. What are the keys to success for this mid-size Michigan cooperative?
How pairing up with an online used car retailer has helped Digital Federal Credit Union serve members during social distancing, play to partner popularity, and update an old sales model.
Residual-based financing can help close the growing affordability gap as market demand soars for both used and new vehicles.
Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.
Iowa’s largest credit union has spent nearly two decades becoming the state’s go-to lender. How did it get here? And what comes next?
COVID-19 relief payments underpin a continued surge in deposits, challenging loan and investment portfolios to keep pace.
The home-grown talent acquisition department at Suncoast Credit Union relies on analytics and communication to keep the ranks full.
The opportunity and competitive challenge has never been greater, and now is the time to take the digital initiative.
Top-Level Takeaways Members’ financial health and wellbeing are tied to mission, vision, and values statements at Teachers Credit Union. A formal training program provides guidance to front-line employees on how to build deeper connections during member interactions. Teachers Credit Union ($4.2B, South Bend, IN) ties the health and wellbeing of its members to its mission,

New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.

Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.

After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.