Anatomy Of American 1 Credit Union

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

American 1 Credit Union is a mid-size cooperative that calls home to the blue-collar, mid-Michigan city Jackson. The credit union has tailored its operations to meet the needs of its membership, orienting its people and processes to provide three essential services: checking accounts, auto loans, and credit cards. It’s a clear organizational focus and the credit union does it well. But as American 1 looks to double in size by the end of the decade, how will it change its operations to meet that goal?


1 Credit Union To Serve Them All
American 1 Credit Union provides essential financial products to a blue-collar membership. The mid-size Michigan cooperative aims to double in size in the next decade, so how will it change its operations to reach that goal?
By Erik Payne

How Does American 1 Make It Work?
Nine data points tell the story of a turbulent 2020.
By Erik Payne

The Driving Force Behind American 1’s Auto Lending
Nearly two-thirds of the credit union’s loans have four wheels. What are the keys to success for this mid-size Michigan cooperative?
By Erik Payne

Diversity Begins With Inclusivity At American 1
The mid-Michigan credit union is refining hiring practices and tapping employees to help build a workplace where people feel included and heard.
By Marc Rapport

July 1, 2021

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