Michigan

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6 Takes On Today’s Member Experience: Andre Vygnansk

The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
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6 Takes On Today’s Member Experience

Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
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6 Takes On Today’s Member Experience: Ami Iceman Haueter

The CXO of MSUFCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
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How A Child Savings Account Program Is Shaping Futures In Harbor Beach

A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to ...
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What’s In A Name: Chief Strategic Enablement Officer

Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization ...
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How Lake Trust Turns Member Experiences Into Brand Strategy

From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive ...
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Building A ‘Culture’ Of Confidence At MSUFCU

How the Michigan-based cooperative’s “Culture of Finance” curriculum is reframing financial education.
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A Small Match Builds Big Emergency Savings At Lake Trust

A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
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How 2 Credit Unions Reduce Recidivism 1 Class At A Time

Royal and American 1 credit unions share how their educational programs ensure incarcerated people are re-entry ready.
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Amanda Garabedian On Leadership

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
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