Credit Union Lending Models
Results from a Callahan & Associates online poll show which lending models lead to higher credit union performance.
Results from a Callahan & Associates online poll show which lending models lead to higher credit union performance.
State Employees’ Credit Union takes a decentralized approach to its lending model. How does it work, and why does the credit union believe this complex, pricey model is worth it?
The fine print counts, so here are some common terms found in commercial loan documents spelled out in plain English.
Indirect lending fuels double-digit growth in the auto portfolio.
Does bad news from the nation’s largest retail sales department store bring sad tidings for the holiday season?
What General Electrics newest ads can teach credit unions about employee recruitment.
Experiences in high-tech manufacturing, small business services, and the rodeo have prepared Kim Alexander, executive vice president and chief financial officer of Warren Federal Credit Union, for her role at a high-growth credit union.
Credit unions are gaining members and market share. For now. Better telling our industrys story is more critical than ever in this marketplace of experiential consumers.
In early 2015, the Minnesota credit union tapped retail branch staff to make cross-selling calls and build member relationships.
As the business model of credit unions evolves, leaders must decide how to allocate resources and where to invest time, money, and people.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
Macy’s Blues