Susan Makris On Leadership
Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing credit union.
Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing credit union.
CitizensFirst collaborates across the organization to develop solutions and strategies for the future.
New technology combines the relationship-building benefits of the branch with the barrier-busting reach of remote capabilities.
First quarter performance data showcases current and future areas of growth for credit unions, including first mortgages and share accounts.
Bond traders are on their tiptoes in an effort to not disturb the German beast.
The Florida credit union reported a 97% increase in first mortgage originations in the first quarter of 2015.
The Indiana credit union increased auto loans 39% over last year.
Credit union merger veterans share their experience and best practices for merging core processing systems and people.
One Montana credit union relies on transparency and open communication to assimilate new employees gained through a merger.
This week, CreditUnions.com offers tips and insights on how to build a united credit union after a merger.

Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.

AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value.

The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.

NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out of a home.

Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.

Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.

Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.

Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.

Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
A Hope For Calm