Is RBC2 The NCUA’s Duty?
Rick Metsger says the NCUA has a duty to protect the insurance fund against “material risks.”
Rick Metsger says the NCUA has a duty to protect the insurance fund against “material risks.”
A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
Alchemy and innovation at CUSO conference shows a movement on the move.
Like generals, regulators are always fighting the last war.
Disappointing numbers in U.S. housing starts could be a lingering effect of the winter blues.
Much of the logic surrounding RBC2 is absurd, especially the idea that it offers any more protection than effective examination.
A visual breakdown of the credit union industry’s mindset for the year ahead.
For 21 quarters, Callahan & Associates has offered lessons and best practices through the Anatomy Of A Credit Union series. Here’s an update on six reader favorites.
What can these seven companies teach credit unions about marketing?
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
Is RBC2 The NCUA’s Duty?