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Serving Members Better With Technology

Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first mortgage program. Last year Downriver experienced a 180% increase in their first mortgage originations. Despite this increase, they were able to process loans in an average of only 26 days, far fewer than the national average of 42 days. Learn more about how Downriver use

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Wescom CU Adapts its Website Into a Strategic Communication Tool

Wescom Credit Union in Pasadena, CA has 176,000 members, 68,000 of whom are Home Banking users. Some 38,000 of those users log on every month, and giving them what they want and more is a challenge that the E-commerce team work at all the time. As a result, Wescom pushes the envelope as far as it will go by providing more services online than many credit unions.

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The Power Of Seven

It’s time for credit unions to take a hard look at how they are communicating the value of their cooperative

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Credit Union Industry Commentary

How The Fed Boxed Itself In

In yesterday's FOMC minutes, the Fed laid out three conditions that must be met in order for it to consider the first tightening.
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A Mortgage Strategy With A 61% Growth Rate

Investments in products, technology, and personnel contribute to tremendous mortgage loan performance at Ventura County Credit Union.
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Patelco puts Deposit Insurance Switch in Members’ Hands

Find out why Patelco, the $2.8 billion-in-asset San Francisco-based CU has become the first of its size to offer members the choice of converting to ...
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Single Sponsor Credit Unions Can Benefit From Indirect Lending

Ideas on how your indirect lending program can reach its full potential.
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Service CU Tuning in all Channels to Bring in New Members

This New Hampshire credit union looked to extend their reach to members through every possible channel. Their initial focus was on indirect auto lending and ...
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Serving Members Better With Technology

Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first ...
Features

Wescom CU Adapts its Website Into a Strategic Communication Tool

Wescom Credit Union in Pasadena, CA has 176,000 members, 68,000 of whom are Home Banking users. Some 38,000 of those users log on every month, ...
Credit Union Industry Commentary

Naveo Navigates Its Name Change With A Brilliantly Simple Move

The Massachusetts credit union turns its debit card 90 degrees to improve functionality and impress the user.
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The Power Of Seven

It’s time for credit unions to take a hard look at how they are communicating the value of their cooperative
Features

The Value Of The Slow Money Approach

A renewed emphasis on patient, local investment offers a return that resonates for generations.

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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