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Use Data To Maximize Limited Window Of Opportunity

Credit unions can use number crunching to identify mortgage and HELOC candidates.
Features

Using Fannie Mae’s Collateral Underwriter Helps Manage Risk

Appraisal risk application supports proactive management of appraisal quality and improves customer relationship tools.
Features

Hitting A Home Run With Home Mortgages

Strong partnerships can push credit union lending business around the base paths.
Features

Motivating Millennial Homebuyers

Low down payments and social media can help mortgage lenders speak language Gen Y buyers understand.
Credit Union Industry Commentary

RBC2: Just Common Sense?

Systemic rules like RBC are always simplistic and inflexible, a kind of bureaucratic bludgeon.
Credit Union Industry Commentary

RBC2: This Proposal Is No Solution

The NCUA is proposing an invasive, possibly illegal solution to a problem that does not exist.
Industry Insights

There’s No Place Like Home

What are credit unions doing to increase their visibility in the mortgage market?
CUSP Archives

A Year One Century In The Making

Credit unions owe their outstanding annual performance not just to economic fortune but also their desire for shared benefit.
Graph Of The Week

Credit Unions And The U.S. Housing Market

Homeownership rates, origination volume, market share, and more in this Graphic Of The Week.
Features

Case Study: How Did San Francisco Fire Reinvigorate its Membership?

By developing an effective strategy, in less than two years this credit union boosted its member loyalty score by over 10 percent!

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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