The past 20 years has witnessed a wholesale shift in how consumers manage their finances. From the advent of online banking to peer-to-peer models, contactless technology to numerous apps, banking isn’t what it used to be — and that’s a good thing.
The payments arena, especially, represents a new frontier. Less than a decade ago, chip-and-PIN technology and P2P were the wave of the future; today they’re old hat. Today, developments like pay-by-phone and BNPL are gaining ground, but emerging innovations could eventually make these shiny tools obsolete. It’s Payments Theme Week on CreditUnions.com, and we’re exploring the ever-evolving future of how money moves. In the days to come, keep your eyes peeled for:
- Why Royal Credit Union isn’t racing to the bleeding edge of technology.
- Payments and technology insights from nearly a dozen credit unions. Buckle in, this one includes a part 1 and a part 2.
- How Dupaco Community Credit Union marries payments with broader member service concerns.
- The return of Callahan’s “Ask An Analyst,” this time exploring the intersection of Gen Z and payments trends.
What about you? How is your credit union leveraging old or new payments technologies to deepen member engagement? Drop us a line and your story could be featured on CreditUnions.com.