Fostering Financially Strong Credit Unions

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

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Features

A New Product Playbook Is Driving Change At Premier Credit Union

In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea ...
Blogs

What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?

A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
Industry Insights

Will Ultra-Low Interest Rates Improve Housing Affordability?

Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit ...
Features

How APL FCU Builds A Board Succession Pipeline

Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
Features

Georgia United Turns The Tide On Membership Growth

After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
Features

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line ...
Features

3 Popular Case Studies From 2024: Where Are They Now?

CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what's in store for the future.
Features

How To Build AI Strategy In Real Time (Part 1)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Features

How To Build AI Strategy In Real Time (Part 2)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Features

Credit Union Finance Leaders Saddle Up For 2026

After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.
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