Based on August traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
No. 10: Langley Offers ‘Leigh’ Way To Boost Member Service
Easily deployed chatbot learns as it goes, saved several thousand phone calls in its first weeks.
No. 9: VACU’s Members Follow Their Credit Union Online For Financial Education
Nearly 30,000 attendees attend virtual webinars since the pandemic halted in-person sessions in March.
No. 8: What We Can Learn From Successful PPP Lenders On How To Serve Small Businesses
Five credit unions shares insights from their Paycheck Protection Program efforts.
No. 7: How To Build A Diverse Board
A Pacific Northwest credit union shares lessons it learned during its eight-year journey taking a holistic view of diversity, equity, and inclusion.
No. 6: CEOs Take On The Role Of Chief Equity Officer
Leaders today must consider what “concern for community” means for fairness in hiring, upward mobility, and inclusiveness in the workplace.
No. 5: SECU Makes Lemonade Out Of Lemons By Rehabbing, Renting, And Selling Foreclosures
Since 2012, the credit union’s CUSO has capitalized on loans gone sour to create quality affordable housing across the Tarheel State.
No. 4: How COVID-19 Forced A Shift In Technology Production At United FCU
The Michigan cooperative reworked its production calendar to address pressing member and organizational needs.
No. 3: There’s No Place Like Home With A 12.5-Year Loan
One Idaho cooperative stands out in a rural market dominated by credit unions with a new package of home loans that serve educators and first responders.
No. 2: 3 Takeaways From Trendwatch 2Q 2020
With second quarter data now available, COVID-19’s impact on industrywide metrics is more apparent. Discover how credit union balance sheets are shifting and other key insights from Callahan’s quarterly webinar.
No. 1: National Leaders In PPP Lending
Which credit unions led the nation in the number of Paycheck Protection Program loans funded?
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