Best Of January 2020

Welcome to the 2020s. Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on

Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on

No. 10: Closing The Purpose Gap

Credit unions have been making decisions based on perceived outcomes rather than purpose. That needs to change.

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No. 9: Mind The Gap: How To Fill The Shortfall Between Paid Time Off And Short-Term Disability

An extended illness bank at the Las Vegas credit union provides weeks of full-time pay for employees in need.

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No. 8: A Talent Imperative Facing Credit Unions

A 2020 challenge: How to deepen relationships between staff, members, and the tech tools that bind, or separate, them.

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No. 7: How Excite Credit Union Primes The Pump For College Education

The Silicon Valley credit union plans to create a college mindset with a $25-a-pop savings plan.

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No. 6: Cannabis Banking, Wildfires, And Wineries

North Bay Credit Union grows its business while calculating risk and reward in its Bay Area market.

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No. 5: How To Foster A New Culture Across The Credit Union

When Commonwealth Credit Union rolled out Team 1, it took explicit steps to ensure the new culture would take root and flourish at the Kentucky cooperative.

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No. 4: What’s In A Name: Ethical Hacking Manager

Sean Verity brings truth in cyberspace to the world’s largest university-sponsored credit union.

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No. 3: Credit Union Imperatives For 2020

Strategic decisions made around three essential elements will prove critical to the future success of the credit union movement.

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No. 2: Credit Union Decade In Review

A decade-long, side-by-side snapshot reveals how the credit union landscape has changed from the tail end of the Great Recession to today.

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No. 1: 7 CXOs Opine On The Member Experience

The credit union leaders discuss opportunities and challenges and what they resolve to see happen in 2020.

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February 4, 2020

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