Best Of September 2018

Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

No. 10: What’s In Our Wallet?

An informal office poll attempts to identify differences in attitudes on paper payments.

No. 9: A Labor Day Lesson From Burning Man

The weeklong desert festival offers deep insights on sustaining a cooperative movement.

No. 8: 3Rivers Keeps Rolling

The Indiana credit union hit the $1 billion mark this year thanks to a strategy that has created a decade of steady growth in a challenging market.

No. 7: Simple Ways To Engage Members

Town & County cuts back on traditional media, scraps fees, improves processes, and deepens its community engagement.

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No. 6: What’s In A Name: Culture & Values Officer

Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.

No. 5: The Credit Union Guide To The Generation Gap

Better understand how to serve different generations with this guide from Callahan & Associates.

No. 4: Caroline Willard On Leadership

The president and CEO of Cornerstone Credit Union League shares her thoughts on the importance of focus, finding inspiration, and what she’d like to see more of within the credit union industry.

No. 3: 5 Branches Where There Were 23

Single-sponsor State Farm FCU reduces branch count while executing an enhanced service strategy that drives industry-leading efficiencies.

No. 2: 7 Strategies To Support Self-Service

Technology tips to lower call center volumes and deepen interactions with members.

No. 1: 2 Lessons From A $3 Billion Data Powerhouse

BCU started small and developed its business intelligence on a case-by-case basis. Now, 12 years in, the credit union is considering how to re-engineer its data depository.

October 8, 2018

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