An Engaged And Informed Owner Makes The Credit Union Industry Stronger
March 22, 2017
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Why the merger system is too rigged for “insider gains.”
Credit Union Industry Commentary
Merger Notice On The Wall. How To Make Members Care At All?
March 22, 2017
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The debate over credit union mergers should be about engaging member-owners as much as throwing shade at sales jobs by self-serving insiders.
A Relief Rally
March 16, 2017
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Bond traders responded fervently to yesterday’s rate hike.
It’s Time To SOAR
March 14, 2017
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A focus on aspirations and results trumps obsessing about weaknesses and threats.
Big Promises. High Expectations.
March 9, 2017
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Last week’s Dow rally fades into memory as the market looks for additional positive reinforcement.
Credit Union “Sales” Use Secrecy To Undermine The Movement
March 8, 2017
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Some mergers now appear to be little more than bank-like takeovers, without the transparency.
The NCUA May Have Just Given Us What We Want. Now What?
March 6, 2017
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The NCUA board chair’s GAC speech may pave the way for a once-in-a-generation opportunity for the credit union movement to leverage the loosened shackles of regulatory reform. Are we up to it?
Why Can’t Bigger Be Better?
March 2, 2017
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This is not an indictment of large credit unions. Instead, I hope it’s a reminder to all of us of why we’re here.
A Big Reward For Good Behavior
March 2, 2017
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The stock market reacted to Trump’s speech on Tuesday with a triple-digit jump on Wednesday.
GAC Week And A Movement’s Heart For Growth
March 2, 2017
No Comments
Talk about action on technology, analytics, touchpoints, and the personal touch highlight the credit union industry’s largest gathering.
Merger Notice On The Wall. How To Make Members Care At All?
The debate over credit union mergers should be about engaging member-owners as much as throwing shade at sales jobs by self-serving insiders.
A Relief Rally
Bond traders responded fervently to yesterday's rate hike.
It’s Time To SOAR
A focus on aspirations and results trumps obsessing about weaknesses and threats.
Big Promises. High Expectations.
Last week's Dow rally fades into memory as the market looks for additional positive reinforcement.
Credit Union “Sales” Use Secrecy To Undermine The Movement
Some mergers now appear to be little more than bank-like takeovers, without the transparency.
The NCUA May Have Just Given Us What We Want. Now What?
The NCUA board chair's GAC speech may pave the way for a once-in-a-generation opportunity for the credit union movement to leverage the loosened shackles of ...
Why Can’t Bigger Be Better?
This is not an indictment of large credit unions. Instead, I hope it’s a reminder to all of us of why we're here.
A Big Reward For Good Behavior
The stock market reacted to Trump’s speech on Tuesday with a triple-digit jump on Wednesday.
GAC Week And A Movement’s Heart For Growth
Talk about action on technology, analytics, touchpoints, and the personal touch highlight the credit union industry’s largest gathering.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
An Engaged And Informed Owner Makes The Credit Union Industry Stronger