Features

Market Snapshot: 4Q 2019

Consumer optimism, debt levels, deposit balances, and more. Get a glimpse of what happened across the United States in the fourth quarter.

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Industry Trends: Loans (4Q19)

2019 has been the most productive lending year in the history of the credit union movement. Despite coronavirus uncertainty, strong loan growth and low delinquency bode well for the strength of the credit union balance sheet in the months ahead.

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Industry Trends: Member Relationships (4Q19)

Virtually every credit union relationship metric is up over the past 10 years and market share has also expanded in all major loan categories. But the industry is increasingly deploying different operational techniques to further encourage stickier relationships.

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Industry Trends: Earnings (4Q19)

General uncertainty regarding the interest rate environment made it difficult for institutions to accurately price deposit and loan products, which is reflected in year-end income statements.

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Playing The Long Game

Northern Credit Union’s technological capability is well beyond its asset size. Learn why the rural New York cooperative has been at the forefront of the self-service revolution.

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CUSP Archives

Market Snapshot: 4Q 2019

Consumer optimism, debt levels, deposit balances, and more. Get a glimpse of what happened across the United States in the fourth quarter.
CUSP Archives

Industry Trends: Loans (4Q19)

2019 has been the most productive lending year in the history of the credit union movement. Despite coronavirus uncertainty, strong loan growth and low delinquency ...
CUSP Archives

The End Of The Decade As We Know It

The industry ended fourth quarter on a high. What comes next is anybody’s guess.
CUSP Archives

Industry Trends: Member Relationships (4Q19)

Virtually every credit union relationship metric is up over the past 10 years and market share has also expanded in all major loan categories. But ...
CUSP Archives

Industry Trends: Earnings (4Q19)

General uncertainty regarding the interest rate environment made it difficult for institutions to accurately price deposit and loan products, which is reflected in year-end income ...
Features

Macro Overiew And Industry Trends (4Q19)

Despite a slow first quarter, the industry reported strong growth across core financials in the past 12 months. What else should credit unions know at ...
Features

The Young And The Innovative

Fifteen finalists across four categories show what it means to push the leading edge in credit union technology and experience.
CUSP Archives

Humble, Hungry, And People Smart: The 2-Decade Reinvention Of Northern Credit Union

Investments in culture and technology have underpinned the rise of this North Country cooperative.
Anatomy Series

Playing The Long Game

Northern Credit Union’s technological capability is well beyond its asset size. Learn why the rural New York cooperative has been at the forefront of the ...
Anatomy Series

5 Metrics That Explain Northern Credit Union’s Future Growth

Geographical and service expansions will help the cooperative continue to flourish in its seventh decade.

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

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