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Jim Minge On Leadership

The CEO of Texas Trust Credit Union talks about what he’s learned through the years, how he found his way from auditor to credit union CEO, and why there’s no room for a big ego when it comes to helping members.

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Jim Minge On Leadership

The CEO of Texas Trust Credit Union talks about what he’s learned through the years, how he found his way from auditor to credit union ...
Callahan Collections

How Workers Uses Data To Visualize A Better Tomorrow

The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
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The Right Tools To Make Tough Decisions

To create a culture of empowerment, Infinity FCU gives employees a vision to work toward, a decision-making model that managers stand behind, and ongoing training ...
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3 Ways To Make A Great Hire

In a tight labor market, credit unions find creative ways to attract talent.
Features

What’s In A Name: Chief Experience Officer

Stacy Armijo works across her enterprise and the community to promote member service and brand awareness at Amplify Credit Union.
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How To Balance Risk And Reward In 2019

Credit unions must strike the right balance between the risks they take and the rewards they seek.
Features

Macro-Economic And Industry Trends (3Q18)

What credit unions need to know about members, lending, asset quality, share balances, and more at third quarter 2018.
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How To Prioritize Strategy In 2019

A solid strategy helps credit unions make the most difficult of business decisions: Choosing what not to do.
Anatomy Series

Anatomy Of State Employees’ Credit Union

SECU's effective lending strategy keeps members first and never gets too complicated.
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How To Capitalize On Member Intelligence

The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
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