Features

Eric Givens On Leadership

Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.

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2016 Economic Outlook

Callahan’s annual Executive Outlook Survey shines a light on the economic challenges and opportunities for credit unions in the months ahead.

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Buying a Pre-Exisiting Business

Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services – buying a pre-existing business. We at Citadel have already had experience with CUSOs. We have long had a 60% ownership of a check processing organization and 100% ownership of an indirect lending CUSO that works through 165 auto dealer

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A New Employee Benefit: Long Term Care Insurance

Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value of the package among employees, while strengthening cost controls for the Credit Union. The aim was to offer a benefits package that strengthens Wright-Patt’s ability to recruit and retain quality employees while managi

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Plain Vanilla Hands Down

Whitefish Credit Union will soon have $600 million in assets and 22% of credit union assets in Montana, although it is confined to a small corner of the state. It is plain vanilla, taking deposits and making loans and little else. It relies on word of mouth. Its notable success owes to its above-market dividend rate, good loan rates and a reputation for reliability.

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Features

Eric Givens On Leadership

Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.
Features

Tips To Reduce Regulatory Burden

Improving processes and building relationships with regulators are two ways credit unions can ease compliance pain.
Features

New Expectations For Internal Auditors

From auditor to trusted adviser – traditional internal audit roles are taking a backseat when it comes to providing credit unions with relevant insights and ...
CUSP Archives

2016 Economic Outlook

Callahan’s annual Executive Outlook Survey shines a light on the economic challenges and opportunities for credit unions in the months ahead.
CUSP Archives

Industry Performance By The Numbers (4Q 2015)

A break down of the industry’s financial performance and impact in fourth quarter 2015.
Anatomy Series

Anatomy Of Langley Federal Credit Union

How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade.
Features

Buying a Pre-Exisiting Business

Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services - buying ...
Features

A New Employee Benefit: Long Term Care Insurance

Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value ...
Features

Using the Internet to Enhance Member Services

Pennsylvania State Employees launches Internet-based credit report service.
Features

Plain Vanilla Hands Down

Whitefish Credit Union will soon have $600 million in assets and 22% of credit union assets in Montana, although it is confined to a small ...
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