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The New “Rs” In Education Finance

What are the key factors that credit unions must consider when implementing a private student lending program or managing an existing one?
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Why Is This Prepaid Worth $5 A Month?

A Texas credit union uses its prepaid debit card to provide lower-income members with access to affordable, multi-channel service.
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5 EMV Decisions Every Credit Union Must Make

A first adopter and two other leaders explain the best ways to deploy security-laden chip cards as the liability shift nears.
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Segmented Card Incentive Hits 200% ROI

How Preferred Credit Union used a one-two punch of high-tech segmenting and low-tech mailing to double its debit ROI.
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The Link Between Call Centers And Net Promoter Scores

The kind of service that boosts the scores also serves as a guide for improving call center operations.
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Online Forum Allows Credit Unions to Discuss Investment Yields, Non-Interest Income

Last Thursday, in a continuing series of best practices and performance analysis webinars, Callahan & Associates organized Playing in the Big Leagues. This online ...
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The Role Of Technology In Credit Union Management

Doug True, CEO of FORUM Credit Union, talks about the role of technology in the modern financial services landscape.
Features

Investology 101 With First Tech Federal

Marito Domingo, chief investment officer at First Tech Federal, talks about investment opportunities available to credit unions and his investment strategy for First Tech.
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The 10-Year Fixed-Rate Mortgage Worth Bragging About

How Star One’s 14-month-old mortgage product attracts both young professionals and soon-to-be retirees.
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Building Relationships One Checking Account At A Time

A single checking account with automatically applied tiered benefits helps San Francisco Federal Credit Union reach 1,000 new account holders.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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