At The Intersection Of Business And Technology
April 23, 2015
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BECU’s head of Internet talks strategy and skill set in a changing financial services environment.
Features
The Benefits Of Lifelong Member Participation
April 23, 2015
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In this Q&A with Rick Heldebrant, the CEO of Star One Credit Union discusses how the credit union takes the long view in its aim to retain members.
4 Ratios Every HR Professional Should Know
April 23, 2015
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Staffing costs are a typical credit union’s largest operating expense; therefore, tracking the performance of the workforce is crucial.
5 Rules For Running A Multibillion-Dollar Organization
April 20, 2015
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These tactical approaches to products, channels, vendor management, employee engagement, and compliance keep BECU moving forward year after year.
From Good To Great
April 20, 2015
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CEO Benson Porter and board member Porsche Everson discuss how BECU attracts and keeps cooperative governance talent.
And The World Keeps Spinning
April 20, 2015
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BECU knows what goes around comes around. That’s why it’s emphasizing good planning over good fortune, strategy over scale, and the needs of the many over the demands of a few.
The Economic And Community Impact Of The Financially Underserved
April 20, 2015
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Are you really ready to help? Take on the Financial Empowerment Challenge.
Get More Out Of Your On-The-Clock Hours
April 17, 2015
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A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
2015 Priorities At-A-Glance
April 15, 2015
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A visual breakdown of the credit union industry’s mindset for the year ahead.
Then And Now
April 15, 2015
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For 21 quarters, Callahan & Associates has offered lessons and best practices through the Anatomy Of A Credit Union series. Here’s an update on six reader favorites.
At The Intersection Of Business And Technology
BECU’s head of Internet talks strategy and skill set in a changing financial services environment.
The Benefits Of Lifelong Member Participation
In this Q&A with Rick Heldebrant, the CEO of Star One Credit Union discusses how the credit union takes the long view in its aim ...
4 Ratios Every HR Professional Should Know
Staffing costs are a typical credit union’s largest operating expense; therefore, tracking the performance of the workforce is crucial.
5 Rules For Running A Multibillion-Dollar Organization
These tactical approaches to products, channels, vendor management, employee engagement, and compliance keep BECU moving forward year after year.
From Good To Great
CEO Benson Porter and board member Porsche Everson discuss how BECU attracts and keeps cooperative governance talent.
And The World Keeps Spinning
BECU knows what goes around comes around. That’s why it’s emphasizing good planning over good fortune, strategy over scale, and the needs of the many ...
The Economic And Community Impact Of The Financially Underserved
Are you really ready to help? Take on the Financial Empowerment Challenge.
Get More Out Of Your On-The-Clock Hours
A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
2015 Priorities At-A-Glance
A visual breakdown of the credit union industry’s mindset for the year ahead.
Then And Now
For 21 quarters, Callahan & Associates has offered lessons and best practices through the Anatomy Of A Credit Union series. Here's an update on six ...
Browse Topics
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
Manufactured Homes Help Close The Housing Affordability Gap
Aaron Passman
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
How Prepared Are U.S. Workers For Retirement? The Answer Is, ‘Not Well.’
Andrew Lepczyk
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
What’s In A Name: Chief People And Technology Officer
Savana Morie
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
The Employee Benefit Cost Crisis And The Financial Strategy Forward-Thinking Credit Unions Are Using To Solve It
Callahan & Associates
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.