To promote the continuous evolution of the credit union charter and its multifaceted contributions to the country’s economic progress, a new cooperative regulatory structure is needed.
BECU’s head of Internet talks strategy and skill set in a changing financial services environment.
In this Q&A with Rick Heldebrant, the CEO of Star One Credit Union discusses how the credit union takes the long view in its aim to retain members.
Staffing costs are a typical credit union’s largest operating expense; therefore, tracking the performance of the workforce is crucial.
These tactical approaches to products, channels, vendor management, employee engagement, and compliance keep BECU moving forward year after year.
CEO Benson Porter and board member Porsche Everson discuss how BECU attracts and keeps cooperative governance talent.
BECU knows what goes around comes around. That’s why it’s emphasizing good planning over good fortune, strategy over scale, and the needs of the many over the demands of a few.
Are you really ready to help? Take on the Financial Empowerment Challenge.
A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
A visual breakdown of the credit union industry’s mindset for the year ahead.
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.