CEO Onboarding: James McBride, Lion’s Share Federal Credit Union
March 7, 2023
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Transparency, empowerment, and clarity of mission helped James McBride make the most of his first year as chief executive.
Features
Is It Time For Your Credit Union To Hire A Videographer?
March 7, 2023
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Credit unions across the country are creating compelling video content for members, employees, and communities.
Exit Interview: Maurice Smith, Local Government FCU
March 7, 2023
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A half-century of service hasn’t come completely to an end for this pioneer of credit union innovation and diversity.
How To Help Members Stay Ahead Of Economic Headwinds
March 6, 2023
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Sixty-five percent of members report trust as the reason they chose a credit union. Now, they’ll count on their credit union for help during challenging times.
Support For Women Leaders In The Badger State
March 6, 2023
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A one-day live summit and periodic virtual sessions are empowering women and ensuring their future in the movement.
What Your Credit Union Needs To Know About Business Intelligence And How It Will Impact Member Experiences
March 6, 2023
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Identifying patterns and trends is key to translating information into improved operational efficiencies and more engaging member services.
What’s In A Name: Chief Data And Planning Officer
March 6, 2023
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Matthew Reidy helps Sandia Laboratory FCU leverage the power of data to increase innovation and member value.
From Tracking To Forecasting: 3 Steps To Member Data Analytics Maturity
March 6, 2023
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Tips to demystify data analytics and set credit union leaders on a course for stronger member insights.
Data And Analytics: Unlocking Insights To Stay Competitive
March 6, 2023
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Financial institutions have a wealth of data available to generate insights to inform difficult decisions about how to adapt and thrive in real time.
What’s In A Name: Chief Research And Digital Experience Officer
March 6, 2023
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Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
CEO Onboarding: James McBride, Lion’s Share Federal Credit Union
Transparency, empowerment, and clarity of mission helped James McBride make the most of his first year as chief executive.
Is It Time For Your Credit Union To Hire A Videographer?
Credit unions across the country are creating compelling video content for members, employees, and communities.
Exit Interview: Maurice Smith, Local Government FCU
A half-century of service hasn’t come completely to an end for this pioneer of credit union innovation and diversity.
How To Help Members Stay Ahead Of Economic Headwinds
Sixty-five percent of members report trust as the reason they chose a credit union. Now, they’ll count on their credit union for help during challenging ...
Support For Women Leaders In The Badger State
A one-day live summit and periodic virtual sessions are empowering women and ensuring their future in the movement.
What Your Credit Union Needs To Know About Business Intelligence And How It Will Impact Member Experiences
Identifying patterns and trends is key to translating information into improved operational efficiencies and more engaging member services.
What’s In A Name: Chief Data And Planning Officer
Matthew Reidy helps Sandia Laboratory FCU leverage the power of data to increase innovation and member value.
From Tracking To Forecasting: 3 Steps To Member Data Analytics Maturity
Tips to demystify data analytics and set credit union leaders on a course for stronger member insights.
Data And Analytics: Unlocking Insights To Stay Competitive
Financial institutions have a wealth of data available to generate insights to inform difficult decisions about how to adapt and thrive in real time.
What’s In A Name: Chief Research And Digital Experience Officer
Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
Browse Topics
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.