Is Your Credit Union Part Of The AI Revolution?
Filene Fellow Dr. Lamont Black explores AI’s transformative role in the credit union of the future.
Filene Fellow Dr. Lamont Black explores AI’s transformative role in the credit union of the future.
As credit unions face growing competition and rising member expectations, AI-driven solutions enable them to deliver personalized, data-driven member experiences at scale.
Economic and industry challenges are reshaping the auto lending market.
As digital innovation reshapes banking, physical branches remain essential for trust, expertise, and personalized service.
How a family-driven app powers more swipe, more stick, and more growth.
Best practices to encourage employee adoption and overcome change management challenges when implementing new technology across the institution.
This year’s finalists are leading the way with digital experiences focused on everything from family banking to omnichannel service, personalized experiences, and more.
This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
This year’s finalists help credit unions do more with data to grow their business and increase efficiency.
Discover how leveraging technology can streamline your lending processes, enhance member satisfaction, and drive growth in a challenging economic landscape.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.