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Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
September 06, 2022
A better borrower experience offers a clear competitive advantage.
May 09, 2022
With an everchanging lending environment and escalating competition from new fintech lenders, choosing the right lending technology is vital.
August 16, 2021
Lenders that fail to meet the changing demands of their borrowers will be ill-equipped to compete for their business.
July 19, 2021
Marketing automation offers many advantages to credit unions that are pursuing growth and that seek to deepen relationships with their members.
September 28, 2020
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Delivering a memorable user experience requires more than just new technology. It requires an entire digital transformation that includes adjustments to organizational structure.
August 17, 2020
The new platform integrates origination across all loan types and adds CRM, analytics marketing, and more.
March 23, 2020
The right loan origination system can help ensure loan growth goals are met.
November 13, 2017
The inability to properly measure, manage, and predict risk appropriately has been the ruin of many a lender.
March 06, 2017
Mortgage lending success in today’s marketplace begins with clear, timely communications with members.
November 14, 2016
Indirect lending helps the credit union industry build market share amid booming auto sales.
June 06, 2016
Five ways to preserve and grow a base of borrowers in the face of mounting competition.
March 07, 2016
Why retail and medical lending can be a smart play for credit unions.
January 11, 2016
An inclusive Data Owner Team can go a long way toward making big progress with big data.
October 19, 2015
Auto-approved loan applications are more likely to fund than applications approved manually.
August 03, 2015
Assessing your credit union’s loan approval processes can show where automation can boost operational efficiency and member satisfaction.
June 08, 2015
Point-of-sale consumer lending in retail and medical services can help increase loan portfolios and distinguish local credit unions from large, universal banks.
March 02, 2015
Digital technologies have changed the auto-buying process, but superior customer service is never out of style.
November 14, 2014
Online search tools and personalized concierge service help savvy credit unions market vehicles and lending as a single event to members.
October 14, 2014
How credit score migration analysis can identify opportunities and mitigate losses.
August 04, 2014
Increasing loan portfolio profitability is about more than reducing losses.
July 21, 2014
Now is not the time to be on the lending sidelines. As lending professionals, credit unions need to understand risks, make the right diagnosis, and look to expand lending channels.
March 03, 2014
BI is about more than reporting delinquency, losses, and yields. It is also about measuring opportunity.
October 28, 2013
Members demand mobile services to streamline personal banking and improve time management.
September 23, 2013
Discover how one credit union was able to build successful partnerships, increase loan volume, and boost membership through indirect lending.
July 22, 2013
As the economy continues to pick up momentum, forward-looking credit unions are finding that auto lending, retail lending, and new technology resources can help fuel growth.
May 20, 2013
Discover how one credit union grew its loan volume while also improving its new member growth rate.
March 04, 2013
Switching point-of-purchase providers helped one credit union’s auto lending revenue improve by 14%.
November 12, 2012
The truth about effective lending is all in the numbers.
October 01, 2012
Credit unions can use strategic messaging to get on the front lines of the auto turnaround.
August 20, 2012