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The completion of bi-annual dream sheets ensures employees at the Virginia cooperative take charge of their own career advancement.
November 24, 2014
In a post-CARD Act environment, all credit union credit card issuers need to understand their card program’s performance. With as many as one in five programs losing money, the need for action has never been more urgent.
March 25, 2014
To keep your card program healthy, an understanding of current profitability levels and long-term pressures is critical. This session provides the tools, models, and techniques valuable to all credit unions that either currently issue credit cards or are considering doing so.
This session will educate attendees on how to successfully manage a rewards program for their card holders, including rollout and redesign planning considerations, ongoing portfolio management, expense control and vendor analysis considerations.
Everyone knows that credit unions have advantages envied by many large banks. Many of these advantages have to do with member stability, information and affinity. This session will offer insights into how a credit union can use best-in-class information, both external and internal, to make the most of its credit card program.
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With so many variables in play it can be very difficult to forecast and budget for your credit card program. This session will provide up-to-date information on market performance expectations for the coming year as well as suggested planning structures and expectations for any credit union that takes its card program seriously.
Every credit card program exists within a challenging competitive environment and overall economy. This first session will set the stage for the year, providing background on what the largest issuers are doing, what economic forces are in play, and what challenges are most important to credit union card issuers. As always, we look to identifying our advantages and ensuring we know how to make the
Risk management for credit cards has never been more challenging. Our largest competitors have moved well beyond credit scores for their decisions, ongoing risk-management techniques become ever more sophisticated and bad decisions can haunt your credit union for years to come. This session will offer insights into developing trends as well as providing specific employable techniques for improving
In the battle to maintain relevance to your members, credit unions need to continually reassess the value provided by their credit card products. "Lowest Rate" is rarely enough (or even best). Understanding different member needs, segmenting your product set accordingly and targeting the value propositions carefully a credit union can increase penetration, grow its program, best serve individual m
March 24, 2014
Successfully promoting and growing a card program requires a multi-faceted approach: new accounts, existing accounts, and inactive account all need your attention. This session will offer segmentation and marketing approaches that work at a credit union scale, and will include specific marketing campaign examples of what works (and what doesn't).
Unlocking your board’s full potential is a complex undertaking. Without board confidence, no governance model will be successful.
February 18, 2013
Follow the lead of cooperative peers to add value, grow membership, and boost interchange earnings.
December 17, 2012
Veridian Credit Union waited for peer payment technology to fully mature before jumping on board. Now members and the institution are reaping the rewards.
November 05, 2012
Credit unions’ asset quality continues to be stronger than banks in the first half of the year.
October 15, 2012
Embrace core image processing and enhance institutional access to membership.
July 23, 2012
Additional tools and new strategies can enhance success among small lenders.
Callahan & Associates analyst Lydia Cole reviews credit unions’ 1Q 2012 mortgage performance.
June 28, 2012
Credit unions are working to create better futures for generations to come.
May 24, 2012
Successful executives will seek to simplify processes and rid their organizations of inefficiencies.
Steven Bugg, chief marketing officer of Heritage Federal Credit Union, shares the "Super Saver" campaign strategy.
April 26, 2012
Laura Mugge of Electro Savings Federal Credit Union explains her credit union's evergreen tree seedling program to promote youth saving.
April 25, 2012
Members depend on GUASFCU’s executives, who are also full-time students, to deliver outstanding service.
April 24, 2012
As America continues to transform itself economically, credit unions are becoming more involved in their communities.
March 26, 2012
Credit unions should seek to ensure that the appointment process restores confidence in the political process.
March 19, 2012
Transparency allows for all to take informed action, which is why disclosure is built into the cooperative system.
February 13, 2012
Jim Norris, CEO of Montgomery County Employees FCU, explains how the credit union is securing double-digit growth in its credit card portfolio.
January 12, 2012
The exam process in North Carolina is compromising cooperative values and critical aspects of the credit union system.
January 10, 2012
Apple Federal Credit Union shares the success of its Realize Your Dream loan promotion.
December 15, 2011
University of Iowa Community Credit Union discusses how securing stellar sales performance starts with developing proper benchmarks and individual accountability
December 08, 2011
Credit unions have the opportunity to refinance between 1 million and 4 million mortgage loans.
November 29, 2011
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