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Think there’s no room for creativity in banking? Think again. These stories from the last month reveal a host of new ways credit unions are finding to serve members and make a difference in their communities.
June 27, 2022
A six-week, 1-to-1 mentoring program connects white women in senior leadership positions with up-and-coming black women in the credit union industry to open discussion around the racial divide and gender bias.
June 20, 2022
Financing alternatives for electric vehicles make mission sense for two cooperatives in Denver and Seattle.
Special loan programs at cooperatives across the country address equity, financial deserts, emergency aid, and climate change.
New loan products from DCU and Service Credit Union could help provide a wider range of mobility options for disabled consumers.
June 13, 2022
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Ivy Glover is one year into making sure DEI is more than just a buzzword at the Buckeye State’s biggest credit union.
GreenState Credit Union has committed $1 billion toward home loans for communities of color. CEO Jeff Disterhoft is rallying the entire industry to take similar steps.
June 06, 2022
The Wyoming-based credit union is testing a program that rewards members for contributing to a fund to help other members more easily afford a down payment on a home.
Credit unions across the country have rolled out programs to create better days in their communities.
Efficient, easy-to-use software eliminates administrative work while helping managers keep track of member accounts.
A program at Carolina Foothills FCU targets low-income borrowers with flexible underwriting practices, financial education, and partnerships with public, private, and nonprofit groups.
Callahan’s newly released PDF contains in-depth information for credit unions from all 50 states, plus a fascinating snapshot of industry performance in the 2021 Annual Report section. This document is especially useful for credit unions interested in partnerships with cooperatives within their region.
June 02, 2022
The New York credit union has lowered punitive fees and added an array of benefits to spread the gain while easing the pain.
May 30, 2022
Emma Hayes brings a career built on a commitment to inclusion and internal development for her new role at SECU.
PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
May 23, 2022
New tools have allowed the Virginia-based credit union to maintain certification while getting staff buy-in on goals that grow the business and improve the lives of those it serves.
Rates alone won’t cut it. To remain relevant today, tomorrow, and for years to come, credit unions must make an impact in the lives of their members and communities. These stories featured in the past month of CreditUnions.com show how.
The California cooperative and two for-profit banks together launched an emergency relief fund to support vulnerable businesses struggling amid a post-COVID environment.
The New York credit union addresses financial readiness for military members via basic budgeting guidance as well as more in-depth financial planning for soldiers heading down the wrong path.
High used car prices make buying out the residual on a leased vehicle a burgeoning business, and this New Jersey credit union is targeting that trade.
May 16, 2022
More targeted giving and other changes helped the foundation make a bigger difference in the lives of North Carolinians — especially those in rural and low-income communities.
After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.
Punitive fees are going away, and employee expenses are increasing. Finding member-friendly sources of non-interest income is more important than ever.
Since its launch in 2010, the credit union’s Summer Youth Employment Program has helped young members earn an income, save money, and build financial wellness.
May 09, 2022
Six things to consider when determining which vendor is the best choice to migrate IBM i and other servers to the cloud.
A better borrower experience offers a clear competitive advantage.
The SECU Foundation from North Carolina-based State Employees’ Credit Union has made a name for itself by homing in on key areas where it can have an impact across the state. The philanthropy’s biggest success, however, might be the buy-in it gets from members.
A partnership between the Michigan-based credit union and a local economic development group is helping new businesses test concepts and gain business experience via a new incubator space.
Online threats and responses evolve, but focusing on diligence and compliance helps the California cooperative stay ahead.
Retail banks and credit unions were among the first industries to focus on customer experience. These roles demonstrate how any cooperative can improve upon theirs.
May 02, 2022
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