AI

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

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CreditUnions.com Top Picks For 2025

The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence the cooperative movement.

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Features

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line ...
Features

How AI Is Shaping HR For The Next Era

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
Features

How To Build AI Strategy In Real Time (Part 1)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Features

How To Build AI Strategy In Real Time (Part 2)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Blogs

CreditUnions.com Top Picks For 2025

The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence ...
Partner Perspectives

AI Is Rewriting The Economics Of Banking

AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value. ...
Partner Perspectives

AI Skills, CEO Evaluation, And More Strategic Opportunities For Boards

Strategic succession, board development, and CEO accountability are evolving. Learn how board governance can unlock competitive advantages in today’s shifting landscape.
Features

Innovation At The Speed Of Payments (Part 2)

Credit union leaders share how they’re navigating the fast lane of payments innovation — balancing speed, trust, and tech to meet rising member expectations.
Features

Innovation At The Speed Of Payments (Part 1)

Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Features

How AI Is Transforming Consumer Lending At Marine Credit Union

The Wisconsin cooperative has implemented auto-decisioning for consumer lending and gives the technology high marks for its impact on member satisfaction, employee engagement, and the ...
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