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PARTNER PERSPECTIVE A Mission-Forward Path To Pandemic Recovery

In the age of digital, a “people-helping-people philosophy” is needed more than ever.

By Symitar
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May 02, 2022


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FEATURE Just Add Coffee: How 2 Credit Unions Are Rethinking Branching

The CEOs of Canopy Credit Union and Med5 FCU offer insights into sharing branch space with unlikely partners.​

By James Major

May 02, 2022


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PARTNER PERSPECTIVE MX Strategies For 2022 And Beyond

Integrate the cloud, data automation, AI, and self-service innovations to offer top-line member experience to credit unions and their members.

By Avtex
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May 02, 2022


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PARTNER PERSPECTIVE Leveraging Connected Experiences For An Enhanced Member Experience

Positive member experiences across all channels facilitate high-value service, promote product adoption, and support communications that can be broadly delivered in a consistently engaging and personalized manner.

By PSCU
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May 02, 2022


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FEATURE Impact Strategies From April 2022

Rates alone won’t cut it. To remain relevant today, tomorrow, and for years to come, credit unions must make an impact in the lives of their members and communities. These stories featured in the past month of CreditUnions.com show how.

By Rebecca Wessler

April 25, 2022


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FEATURE 2 Ways To Approach Fee Relief For Members

United FCU offers support by reducing overdraft and NSF fees; Amplify flat-out eliminates them.

By Marc Rapport

April 25, 2022


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FEATURE What’s In A Name: Marketing Portfolio Manager

Kristine Rellihan works toward the ideal blend of efficiency, goal alignment, impact, internal service satisfaction, and process workflow at Dupaco Community Credit Union.

By Marc Rapport

April 25, 2022


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FEATURE Behind The Scenes Of Financial Inclusion At Travis Credit Union

Along with hosting its first Financial Inclusion Forums — intended to be an annual event — the California credit union is making efforts to provide products and services that meet the needs of underserved consumers who might be intimidated by traditional FIs.

By Sharon Simpson

April 25, 2022


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FEATURE Anatomy Of SECU Foundation Exclusive Content

Since its launch, small monthly contributions from members of North Carolina's State Employees' Credit Union have helped fuel more than $216 million in total giving from the SECU Foundation.


April 20, 2022


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FEATURE Strategies To Encourage Military Members To Manage Money And Build Wealth

This Military Saves Month, check out how efforts within credit union land have earned three cooperatives the Designation of Savings Excellence.

By Sharon Simpson

April 18, 2022


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FEATURE What’s In A Name: Head Of Financial Wellbeing And Brand Communications

Grant Gallagher leads from the intersection of member education and public relations to build brand and impact at his New Jersey credit union.

By Marc Rapport

April 18, 2022


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FEATURE 5 Ways To Go Green

Celebrate Earth Day with some recycled best practices featured previously on CreditUnions.com.

By Rebecca Wessler

April 18, 2022


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FEATURE Exit Interview: Lisa Schlehuber, Elements Financial

The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.

By Toby Hayes

April 11, 2022


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FEATURE 4 Ways Credit Unions Make Tax Time Less Taxing

Through the Volunteer Income Tax Assistance program, cooperatives help prep and file tax returns for underserved community members.

By Marc Rapport

April 11, 2022


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FEATURE The ABCs Of Engagement And Philanthropy

South Carolina Federal Credit Union encourages staff members to get more heavily involved in its nonprofit work, but that involvement requires a bit of a balancing act.

By Sharon Simpson

April 11, 2022


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FEATURE Inside Connex’s DEI Journey

The Connecticut credit union has an in-depth plan for how it plans to help narrow the racial wealth gap and expand access to underbanked consumers.

By Marc Rapport

April 11, 2022


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PARTNER PERSPECTIVE 3 Factors To Consider When Building A Credit Card Product Strategy

Credit unions should focus on product, experience, and innovation while leveraging their established brands and market presence.

By Elan Financial Services
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April 04, 2022


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PARTNER PERSPECTIVE Auto Lending Trends: Chip Shortage Costs The Industry $210 Billion In 2021

Vehicle production continues to suffer in 2022 and experts predict effects to ripple into 2023 and beyond.​

By SWBC
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April 04, 2022


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PARTNER PERSPECTIVE The Power Of Going Green: Credit Unions And Sustainable Plastics

Issuing sustainable cards is a simple way to reduce carbon footprints and support green initiatives.​

By PSCU
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April 04, 2022


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PARTNER PERSPECTIVE Remaining Competitive In A Banking Market Filled With Disruption

Sustainable success requires continuous reinvention, adaptation, and a willingness to innovate.

By Alogent
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April 04, 2022


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FEATURE 5 Tips For Navigating NCAA Player Sponsorships

Name, image, and likeness (NIL) contracts are still new, but three intrepid credit unions share best practices and lessons learned about building relationships with college players.

By E.C. Harrison

March 28, 2022


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FEATURE Industry Performance: Member Relationships (4Q21)

Inflation and international trade sanctions cast shadows over member spending behavior in the near future.​


March 28, 2022


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FEATURE Industry Performance: Auto (4Q21)

Vehicles are selling, but credit unions must consider the risks of financing less reliable used cars at all-time-high prices.


March 28, 2022


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FEATURE Industry Performance: Earnings (4Q21)

Low loan rates are attractive to members, and credit unions have managed to offset interest spread compression through controlling or deferring expenses


March 28, 2022


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FEATURE Industry Performance: Shares (4Q21)

Consumers spent at pre-pandemic levels through the second half of the year.


March 28, 2022


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FEATURE Industry Performance: Loans (4Q21)

Lenders reported a record year for originations in 2021 despite rising asset prices and rates increases, both of which were substantively driven by inflationary pressures.


March 28, 2022


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FEATURE Industry Performance: Human Capital (4Q21)

Attracting top talent now involves competing with the whole country, not just the shop down the street, and cooperatives are doing what they can to attract and retain employees.


March 28, 2022


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FEATURE Industry Performance: Mortgages (4Q21)

Larger average mortgage balances have offset the reduced pipeline, and credit unions are holding these loans on their balance sheets at greater rates.


March 28, 2022


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FEATURE Industry Performance: Investments (4Q21)

Cooperatives are using cash to meet rebounding loan demand and invest in higher-yielding securities and investments.


March 28, 2022


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FEATURE It’s Time To Join The Robot Revolution

AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.

By Rebecca Wessler

March 21, 2022


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