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FEATURE 6 Ways To Manage Multiple Corporate Offices

Navy FCU and Corning Credit Union operate offices in different states. Leadership, culture, and communication are keys to their success.

By Erik Payne

January 27, 2020


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FEATURE How Excite Credit Union Primes The Pump For College Education

The Silicon Valley credit union plans to create “a college mindset” with a $25-a-pop savings plan.

By Marc Rapport

January 27, 2020


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FEATURE How To Foster A New Culture Across The Credit Union

When Commonwealth Credit Union rolled out Team 1, it took explicit steps to ensure the new culture would take root and flourish at the Kentucky cooperative.

By Sharon Simpson

January 20, 2020


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FEATURE Mind The Gap: How To Fill The Shortfall Between Paid Time Off And Short-Term Disability

An extended illness bank at the Las Vegas credit union provides weeks of full-time pay for employees in need.

By Erik Payne

January 20, 2020


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FEATURE Jama Campbell On Leadership

The SECU Foundation executive director applies the solution-focused philosophy of leadership she learned in the trenches to the community impact work she now leads.

By Marc Rapport

January 20, 2020


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business-lending
FEATURE Look Past ‘Lending’ To Boost Business Relationships

STCU’s business and commercial services department is working to provide a full relationship that takes into account deposits and other needs as much as loan balances.

By Erik Payne

January 14, 2020


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FEATURE What’s In A Name: Ethical Hacking Manager

Sean Verity brings truth in cyberspace to the world’s largest university-sponsored credit union.

By Marc Rapport

January 13, 2020


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FEATURE Cannabis Banking, Wildfires, And Wineries

North Bay Credit Union grows its business while calculating risk and reward in its Bay Area market. ​

By Marc Rapport

January 13, 2020


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FEATURE How Listerhill’s High-Performing Teams Hit High Marks

The credit union’s new product development strategy brings new leaders with fresh perspectives to the forefront of strategic decision-making.

By Erik Payne

January 13, 2020


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FEATURE The Ascent Of A New Brand In Utah

To better differentiate itself from its original sponsor, Weber State FCU undertook a three-year journey to embrace a new name, a new logo, and an elevated future.

By Erik Payne

December 30, 2019


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FEATURE Best Of Analytics 2019

Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.

By Rebecca Wessler

December 30, 2019


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FEATURE Best Of HR 2019

Five popular pieces cover a range of HR challenges, from bringing talent through the door to helping them work outside of it.

By Rebecca Wessler

December 30, 2019


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FEATURE 7 CXOs Opine On The Member Experience

The credit union leaders discuss opportunities and challenges and what they resolve to see happen in 2020.

By Marc Rapport

December 30, 2019


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FEATURE The Importance Of Being Innovative Exclusive Content

Digital FCU knows better than to rest on its laurels. The trust of its members relies on it.

By Erik Payne

December 30, 2019


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FEATURE The Roles Less Traveled Exclusive Content

How the responsibilities and career paths of the DCU senior team have evolved through the years …sometimes in surprising or unexpected ways.

By Erik Payne

December 30, 2019


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FEATURE Putting People First Pays Off

Three guiding principles at Digital FCU has helped the Massachusetts credit union become one of the largest, and most influential, in the industry.

By Erik Payne

December 30, 2019


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FEATURE Anatomy Of Digital Federal Credit Union Exclusive Content

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Erik Payne

December 30, 2019


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FEATURE Training For Those Next In Line Exclusive Content

Digital Federal Credit Union strives to promote from within. Learn how it readies employees for the leadership opportunities that come next.

By Erik Payne

December 26, 2019


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FEATURE 4 Ways To Help Members Tackle Their Savings Resolutions

Credit unions across the country are deploying creative solutions to engage members and encourage savings.

By Rebecca Wessler

December 23, 2019


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FEATURE Best Of Member Experience 2019

Five ways credit unions are making it easier for members to conduct their financial business and live their lives.

By Rebecca Wessler

December 23, 2019


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FEATURE Best Of Lending 2019

Five ways to serve members by providing the credit they need, when they need it.

By Rebecca Wessler

December 23, 2019


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FEATURE New Year’s Resolution: Pitch The Paper In 2020

Starting with personnel files, human resources at Generations FCU is now nearly 100% digitized. Here’s how the Lone Star State cooperative broke free from its paper habit.

By Erik Payne

December 23, 2019


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FEATURE 2020 Vendor Showcase — Part 2

Looking for new solutions? Check out these featured credit union suppliers.

By Callahan & Associates


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FEATURE Fostering Foundation Support From Branch To Board

The SECU Foundation relies on personnel and resources from across its parent credit union to increase capacity and visibility.

By Marc Rapport

December 16, 2019


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FEATURE The Art Of Choosing A Data Scientist

How Wings Financial Credit Union uses internal partnerships to identify outsiders with the right aptitude and attitude.

By Marc Rapport

December 16, 2019


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FEATURE 2020 Vendor Showcase — Part 1

Looking for new solutions? Check out these featured credit union suppliers.

By Callahan & Associates


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FEATURE Tinsel Traditions: Holiday Loan And Savings Accounts Are Alive And Well At Credit Unions

Cooperatives are the last refuges for holiday loans and Christmas club accounts, but members can find skip-a-payment, credit card rewards deals, and post-holiday debt consolidation programs there, too.​

By E.C. Harrison

December 09, 2019


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FEATURE Making Foundational Change $1 At A Time

Funded by members, the SECU Foundation works closely with its vast branch network to balance giving and impact from the mountains to the sea.

By Marc Rapport

December 09, 2019


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FEATURE What’s In A Name: Chief Data Officer

John Sahagian’s career parallels the development of data as a marketing and member-engagement tool at BCU.

By Marc Rapport

December 09, 2019


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FEATURE How To Live The Pelican State Of Mind

Pelican State Credit Union’s blog is more about life and community than conversion rates and click-throughs.​

By Erik Payne

December 09, 2019


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