PUBLICATION DATE: June 2016
Whether the result of a merger, a change in leadership, or a simple reboot, changing the culture of a financial institution is no easy feat. But sometimes that’s exactly what a credit union needs to break out of a rut and achieve its true growth potential. This Callahan Collection looks at credit unions who have undertaken a culture change and focuses on what spurred the change, the vision for the future, how the credit union implemented its vision, and results.