After an AI-driven unsecured short-term loan brought in roughly $10 million in four years, the mid-Atlantic cooperative is branching out into credit cards.
Application abandonment and manual overrides drop at First Financial of Maryland FCU after it introduces machine learning to fine-tune its product suite.
Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.
As the philanthropic organization surges past the $1 million mark, its CEO looks back on lessons learned and offers advice for those just getting started.
Inflation in the United States has reached a 40-year high. Food and gas prices have spiked. But credit unions are stepping in to help members stretch their dollars to the max.
Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement.
Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement.
Cindy Jones spearheads First Financial’s efforts to improve financial health and literacy among Baltimore-area schools.
Six credit unions talk about their strategies to offer members an annual payback while still ensuring adequate coverage in loan loss accounts.
Wes Girling adds user design expertise and project coordination to product development and process improvement at State Employees Credit Union of Maryland.
Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Six data points showcase what’s happening in the U.S. economy that could direct credit union decision-making for the rest of the year.
Credit unions have made the choice to back away from indirect auto lending, but that has come with a substantial opportunity cost.
Credit unions leverage their member-first mission to better serve all members, even those of modest means, making cooperatives especially valuable in challenging economic times.
Credit unions are reigniting investment strategies amid rate shifts and slowing loan demand.
The need for responsible higher education financing continues to grow, and your credit union has an opportunity to provide affordable, flexible funding for college and technical careers.
BNPL programs have become a key player in the financial landscape, with some credit unions adopting their own version for their members.
Market pressures and compliance challenges are just two variables pushing cooperatives to hand off their card operations.
How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
A March 2024 study determined Buy Now, Pay Later tools are among the top features consumers want from their payments options.