Virginia

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CEO Onboarding: Susan Gruber, UVA Community Credit Union

Gruber’s transition to CEO of UVA Community Credit Union brought leadership challenges, cultural shifts, and strategic transformations that all highlight the importance of decisive leadership.
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Uncertainty Grows For Credit Unions Tied To Government Employees

A substantial portion of the industry is built around serving federal government employees. With federal jobs potentially in jeopardy, credit unions are preparing diverse responses.
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How 5 Credit Unions Are Approaching Deposits In 2025

Member-first strategies come to the forefront in a changing rate environment.
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Member Experience Gets An Upgrade

Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
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The Benefits Of A Centralized Analytics Department

With demand for data at an all-time high, two senior credit union leaders share their approach to managing data across the organization.
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7 Ways To Gain A Wider Reach With A Narrow Field Of Membership

Niche credit unions don’t let eligibility requirements hinder innovation or growth.
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How Langley FCU Reduced Fraud Incidents By 25%

Employees from multiple departments work together to mitigate fraud, reduce response times, and improve member satisfaction at the Virginia cooperative.
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New Trends Are Shaping Credit Union Recruitment Strategies

Demands for hybrid or remote work and a stronger emphasis on company culture remain key recruitment trends four years after the pandemic.
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Langley FCU Offers Financial Refuge For Struggling Savers

The Virginia cooperative bucks the CD trend with a high-rate savings product aimed at members who need help building budgetary resiliency.
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The Power Of Business Lending And Services

Two credit unions — one large, one smaller — offer insight from their experience serving the business community.
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