Financial stress costs employers $4.7 billion per week, according to a recent Bright Plan survey. Many companies offer employees physical and mental health benefits, but financial wellness rarely gets the same consideration. Workers Credit Union ($2.2B, Littleton, MA) believes financial wellness coaching is the next frontier of employee benefits and has made it a key
With information separated into more than 16 different systems, American Heritage staff and managers were challenged to consolidate data, proactively serve members by identifying opportunities, and create clear dashboards for reporting. That’s why the cooperative created a joint project office to identify needs throughout the credit union and develop a solution to tell the complete
Artificial intelligence is helping credit unions respond to member requests in a way that doesn’t make self andservice seem like they don’t belong together. The chatbots these cooperatives are deploying not only learn on the job but also offer a touch of personality. During this webinar, Callahan & Associates Alex Gekas will moderate an interactive
Diversity, equity, and inclusion programs continue to be vital and have taken center stage in industries of all types. Credit union DEI programs have also become more prevalent in recent years, but how do you ensure your cooperative keeps moving forward effectively in this long-term journey? During this webinar, Callahan & Associates’ Alix Patterson will
Heartland Credit Union Association (HCUA) Convention & Annual Meeting provides keynote sessions, exhibit hall, topical breakouts and plenty of networking. In-person and virtual options.
Join Corporate Central and ECCHO for this 60-minute webinar where we will review the terms of being an HIDC and discuss how that legal status has consequences when RDC indemnity claims are resolved.
This webinar will cover: • How digital marketing leads to increased connections and sales • How DeepTarget helps financial institutions engage end users • How surprisingly little time Jolt CU invested for its phenomenal results!
As credit unions emerge from nearly two years dominated by the pandemic, there’s a continuing need for credit union executives to learn and benefit from shared knowledge and experience. Callahan’s Virtual Roundtables provide that opportunity. The HR Virtual Roundtable brings together HR professionals to learn, network, and discuss current trends and issues with peers from
Every bank and credit union is different, and it’s unlikely that any off-the-shelf digital banking solution will meet every need. Join us to explore the importance of platform flexibility, including configuration and admin tools, and best practices around leveraging an SDK to address customization. Is your institution ready to quickly adapt to meet tomorrow’s market
This virtual training is a mix of self-paced digital learning and interactive group web events to teach you tips, tricks, and shortcuts for customizing Peer-to-Peer. You gain a better understanding of your market, the knowledge to monitor progress towards specific goals, and provide valuable insight to your team. To get the most out of this
Alltru FCU stopped treating education as the end goal. Now, financial empowerment guides product design, access, and risk decisions.
More than 50 million U.S. households earn less than the minimum average income needed to cover basic costs of living.
Automatic enrollment and community partnerships help the credit union foundation expand access to early savings for underserved families.
Studies show credit card debt and Buy Now, Pay Later usage continue to rise. Bigger increases could be around the corner.
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.