Events

TriVerity Bankruptcy Success Training

Key topics covered: How to avoid actions that lead to a loss of the right to collect the balance due The basics of the differences of a Chapter 7 and Chapter 13 bankruptcy English explanations of common terms and actions How a bankruptcy scripted guide can improve call quality and motivate members to take action

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TriVerity Bankruptcy Success Training

Overview: This course was developed to help creditors know their rights as a creditor in bankruptcy situations and to make sure their ability to collect what is owed is not limited. Key topics covered: How to avoid actions that lead to a loss of the right to collect the balance due The basics of the

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TriVerity Bankruptcy Success Training

Key topics covered: How to avoid actions that lead to a loss of the right to collect the balance due The basics of the differences of a Chapter 7 and Chapter 13 bankruptcy English explanations of common terms and actions How a bankruptcy scripted guide can improve call quality and motivate members to take action

Read More »

TriVerity Bankruptcy Success Training

Key topics covered: How to avoid actions that lead to a loss of the right to collect the balance due The basics of the differences of a Chapter 7 and Chapter 13 bankruptcy English explanations of common terms and actions How a bankruptcy scripted guide can improve call quality and motivate members to take action

Read More »

Call Center Virtual Roundtable

As credit unions emerge from nearly two years dominated by the pandemic, there’s a continuing need for credit union executives to learn and benefit from shared knowledge and experience. Callahan’s Virtual Roundtables provide that opportunity. The HR Virtual Roundtable brings together HR professionals to learn, network, and discuss current trends and issues with peers from

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Call Center Virtual Roundtable

As credit unions emerge from nearly two years dominated by the pandemic, there’s a continuing need for credit union executives to learn and benefit from shared knowledge and experience. Callahan’s Virtual Roundtables provide that opportunity. The HR Virtual Roundtable brings together HR professionals to learn, network, and discuss current trends and issues with peers from

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Call Center Virtual Roundtable

Despite the obstacles presented this past year, credit unions have come together and redefined what it means to be a member-serving organization. As we continue to adjust technology strategies in 2022, the Callahan team invites you to join us and a select group of your industry peers on January 25 at 2 p.m. ET for

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Call Center Virtual Roundtable

Despite the obstacles presented this past year, credit unions have come together and redefined what it means to be a member-serving organization. As we continue to adjust technology strategies in 2022, the Callahan team invites you to join us and a select group of your industry peers on January 25 at 2 p.m. ET for

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Best Practices for Digital Banking Personalization

Your digital banking platform’s UX operates like an employee at your branch – welcoming, engaging and building institutional loyalty and trust through positive and personalized customer and member touchpoints. And, just as you’d recognize an account holder in person, your digital banking platform should express the same familiarity as a friendly face when they login

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The CDFI Landscape for Credit Unions in 2022

The past two years have seen enormous change and opportunity for CDFIs. As a result, more credit unions are seeking CDFI certification, for good reason! Now is an excellent time to pursue CDFI certification for your credit union. Join CU Strategic Planning;s Chief Strategy and Advocacy Officer Mike Beall, along with John McKechnie, Senior Partner

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How Opportunities Can Blossom In Banking Deserts

When banks reduce their overall branch footprint or even close a single location, it can have a big impact on rural communities. In Michigan alone, ...

NCOFCU 2024 Educational Conference

NCOFCU’s annual educational conference for credit unions serving first responders.

2023 ACUMA Inside Track Webinar: Digital Appraisal Mastery: Preparing Your Credit Union for Modern Valuations

Webinar Session description: Join us for an insightful webinar that delves into the world of digital and modern appraisal programs, specifically tailored for credit unions. ...

2023 ACUMA Inside Track Webinar -How To Ace An Audit And Build A Proactive Quality Control Plan– sponsored ACES Quality Management

Webinar Session description: Topics include: o Why QC is critical in today’s environment o The real cost of defects o Moving from a reactive to ...

2023 ACUMA Inside Track Webinar –Overview of the Duty to Serve Rule- Sponsored by Fannie Mae

The Duty to Serve rule reinforces Fannie Mae’s mission to facilitate equitable and sustainable access to homeownership and quality, affordable rental housing across America. Join ...
AI in credit unions

How To Build A Strong Member Experience Strategy in the Age of AI

Modern Member Experience challenges are steadily intensifying. With the explosion of the use of connected devices and new banking technologies, member expectations have been constantly ...

Business Intelligence In-Person Roundtable

In an industry landscape that is constantly evolving, the mission stays the same: empower members and strengthen communities. With a shared mission, there is nothing ...

CFO In-Person Roundtable

In an industry landscape that is constantly evolving, the mission stays the same: empower members and strengthen communities. With a shared mission, there is nothing ...

Streamlining FinCEN Compliance: The SimpliRisk Solution for MSBs

Tune in on Thursday, December 14th, for a free webinar to find out how Money Services Businesses (MSBs) can automate their FinCEN workflows for greater ...

Introduction to SimpliRisk: Your All-in-One Compliance Solution

Join us on Wednesday, December 13th, for a complimentary webinar with PayLynxs’ CEO, Matt Conine. Matt will share how you can mitigate your institution’s risk, ...
Map of the United States showing the number of CDFI‑designated credit unions in each state.

CDFIs By The Numbers

CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.

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