The Rhode Island-based credit union is using internal and third-party data to better understand branch traffic patterns and consumer banking behaviors — and the results are paying off far faster than expected.
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Delinquency and charge-offs are up for credit unions. Does that spell trouble, or is it an opportunity to help members in need?
This year’s finalists help credit unions do more with data to grow their business and increase efficiency.
The Michigan cooperative is turning data-driven decision-making into the standard operating procedure.
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The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
Diverse job titles and responsibilities are helping leading institutions leverage data to make better decisions.
Credit unions are adjusting to changing member needs, competitive pressures, and economic fluctuations.
Two credit union leaders discuss how regular broadcast appearances help them reach members and non-members alike.
With adjustable-rate mortgages back in fashion, credit unions are educating members about the ins and outs of these products, dispelling misunderstandings along the way.
Elevated interest rates make fixed-rate mortgages less attractive to borrowers. In today’s environment, adjustable-rate and balloon/hybrid options offer more attractive payments and short-term flexibility.
From shaping the industry’s approach to data to framing the conversation around key industry issues, here’s a look at the impact we’ve made — and what’s to come
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The Rhode Island-based credit union is using internal and third-party data to better understand branch traffic patterns and consumer banking behaviors — and the results are paying off far faster than expected.
A notable shift is occurring in the industry as credit unions make a choice to refocus on areas in which they can make the greatest impact.
Gruber’s transition to CEO of UVA Community Credit Union brought leadership challenges, cultural shifts, and strategic transformations that all highlight the importance of decisive leadership.