Sixty-five percent of members report trust as the reason they chose a credit union. Now, they’ll count on their credit union for help during challenging times.
Identifying patterns and trends is key to translating information into improved operational efficiencies and more engaging member services.
Matthew Reidy helps Sandia Laboratory FCU leverage the power of data to increase innovation and member value.
Tips to demystify data analytics and set credit union leaders on a course for stronger member insights.
Financial institutions have a wealth of data available to generate insights to inform difficult decisions about how to adapt and thrive in real time.
Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
Automated dashboards and scorecards uncover actionable insights decision-makers can use in real-time.
Tighter budgets and higher prices for consumer goods caused members to overdraft their accounts more frequently in the third quarter of 2022.
In this webinar, Richard Sowell, Coastal Credit Union’s VP of Reporting & Analytics, and Aaron Grossman, AdvantEdge Digital’s Solution Sales Consultant, share how Coastal Credit Union achieved several wins that generated substantial momentum for the future while also supporting its data strategy.
Alliant’s Maura Ronayne uses business intelligence to help the credit union make intelligent business decisions from the member experience perspective.
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.