Arizona

Eric Givens On Leadership

Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.

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Features

Lessons From A YouTube Series

Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
Features

4 Lessons From A Rocky Conversion

VyStar Credit Union shares do’s and don’ts for transitioning an online banking platform.
Industry Insights

How Desert Schools Campaigns Against Childhood Hunger On Social Media

The Arizona-based institution set up a hashtag to drive awareness and donations to the cause.
Features

Eric Givens On Leadership

Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.
Features

Local Celebrity Endorsements

Vantage West Credit Union shores up its premium checking accounts with a little help from a university head football coach.
Features

4 Ways To Deliver A Superior Experience In The Virtual World

In today’s world of same-day service and immediate gratification, these credit unions are using new delivery channels and transaction capabilities to exceed member expectations.
Industry Insights

How I Learned To Love Compliance

A panel at BAI Retail Delivery focused on “turning lemons into lemonade” with a culture shift that makes compliance a customer service imperative.
Features

Understanding The Value Of Early Adopters

Members who more readily accept new self-service options are a market segment worth cultivating.
Graph Of The Week

4 Trends In Marketing Spend

Marketing expenses, measurable goals, and more in this Graphic Of The Week.
Features

Gaining Influence In A Metropolitan Area

University Federal Credit Union is a mover and shaker in Central Texas.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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