Putting people first has transformed the Illinois-based cooperative into a local powerhouse that stands apart from the competition — and this is only the beginning.
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
A look back at how credit unions navigated 2024’s financial complexities to strengthen their balance sheets and build a resilient foundation for the future.
It takes the right people, the right tools, and the right processes to create a data-driven culture.
The veteran leader and Motor City hype man looks back on a career centered on living the “people helping people” philosophy.
A new board strategy at Affinity Plus FCU results in new levels of engagement and diversity.
Governance improves when credit unions pay attention to the structures (form) underlying their governance practices (function).
Constructive action and positive impact are the product of a board engaged in servant leadership — the true calling of a Class A board.
From tweaking communication strategies to embracing diverse perspectives, here’s how three leaders are adjusting to new roles.
Strategic plans should be developed in constructive partnership between a credit union’s board and senior management.
Credit union strategy leaders are embracing uncertainty, rethinking relevance, and getting cozy with discomfort as they plan for 2030 and beyond.
This installment of “CEO Onboarding” touches base with an industry veteran to discuss starting out young in the credit union movement and being present for members’ milestone moments.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
Crack the code to outsmart, not outspend, competitors with a marketing segmentation playbook that turns guesswork into growth.
A year after launching its HUSTL digital banking brand, the Arizona-based credit union has revamped its approach.
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
A partnership with the Institute of Gerontology at Wayne State University has helped the credit union reduce reports of elder fraud by as much as 50%.
Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
From employee engagement to community impact and beyond, these are the initiatives credit unions must focus on to stay aligned and prepared for the challenges ahead.
5 Valuable Governance Guidelines To Adopt Today