Insights From The Outside: Christopher Hendry
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
A look back at how credit unions navigated 2024’s financial complexities to strengthen their balance sheets and build a resilient foundation for the future.
It takes the right people, the right tools, and the right processes to create a data-driven culture.
The veteran leader and Motor City hype man looks back on a career centered on living the “people helping people” philosophy.
A new board strategy at Affinity Plus FCU results in new levels of engagement and diversity.
Governance improves when credit unions pay attention to the structures (form) underlying their governance practices (function).
Constructive action and positive impact are the product of a board engaged in servant leadership — the true calling of a Class A board.
From tweaking communication strategies to embracing diverse perspectives, here’s how three leaders are adjusting to new roles.
Strategic plans should be developed in constructive partnership between a credit union’s board and senior management.
It takes the right people, the right tools, and the right processes to create a data-driven culture.

How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.

How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.

Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.

RKL offers insight, expertise, and experience to help fight off growing threats.

Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.

Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.

Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.

Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?

Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
5 Valuable Governance Guidelines To Adopt Today