Don’t Refi. Modify.
February 1, 2021
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Low interest rates have ignited interest in refinances. At Star One, mortgage modifications build member loyalty.
California
Lessons In Leadership: Marci Francisco
January 14, 2021
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The SVP of member experience at Premier America Credit Union discusses her credit union’s response to the coronavirus pandemic.
The Most Magical Credit Union On Earth
January 4, 2021
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Partners FCU serves the employees of The Walt Disney Company. But making its members financial dreams come true is no fairy tale in a moment of deep economic uncertainty.
Lessons Learned From A Challenging Year (Part 1)
December 21, 2020
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Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
Virtual But Not Alone: Lessons From 2 Annual Meetings
November 30, 2020
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Honda FCU and Partners share experiences from their first online annual meetings.
How To Teach A Credit Union To Catch A Phish
November 30, 2020
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Frequent testing and associate accountability help Orange County’s Credit Union spot would-be fraudsters before they attack.
How To Manage Morale During Social Distancing
November 9, 2020
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Virtual sessions heavy on professional support as well as entertainment helps to build authentic relationships at five credit unions across the United States.
Cybersecurity Awareness Is More Important Than Ever
October 26, 2020
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A host of new threats and vulnerabilities have arisen with the move to remote working. For this Cybersecurity Awareness Month, credit union security experts share seven tips on how to stay safe.
2 Questions About Helping Members Face Today’s Challenges
September 8, 2020
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Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.
National Leaders In PPP Lending
August 10, 2020
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Which credit unions led the nation in the number of Paycheck Protection Program loans funded?
Don’t Refi. Modify.
Low interest rates have ignited interest in refinances. At Star One, mortgage modifications build member loyalty.
Lessons In Leadership: Marci Francisco
The SVP of member experience at Premier America Credit Union discusses her credit union's response to the coronavirus pandemic.
The Most Magical Credit Union On Earth
Partners FCU serves the employees of The Walt Disney Company. But making its members financial dreams come true is no fairy tale in a moment ...
Lessons Learned From A Challenging Year (Part 1)
Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
Virtual But Not Alone: Lessons From 2 Annual Meetings
Honda FCU and Partners share experiences from their first online annual meetings.
How To Teach A Credit Union To Catch A Phish
Frequent testing and associate accountability help Orange County’s Credit Union spot would-be fraudsters before they attack.
How To Manage Morale During Social Distancing
Virtual sessions heavy on professional support as well as entertainment helps to build authentic relationships at five credit unions across the United States.
Cybersecurity Awareness Is More Important Than Ever
A host of new threats and vulnerabilities have arisen with the move to remote working. For this Cybersecurity Awareness Month, credit union security experts share ...
2 Questions About Helping Members Face Today’s Challenges
Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.
National Leaders In PPP Lending
Which credit unions led the nation in the number of Paycheck Protection Program loans funded?
Browse Topics
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.