California

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Life Without A CEO: How Interim Support And Cross-Communication Created A Succession Success Story

Kathy Elser talks about her first six months at the helm of SF Fire Credit Union.
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What To Expect When You’re Expecting A Breach

Credit unions in California and Washington offer best practices for responding to breaches and reissuing cards.
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A Novel Approach To Employee Onboarding

Yolo FCU wants new hires to fully understand its brand from the get-go, so it moved employee onboarding from HR to marketing.
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20 Months. 7,000 Transactions. Thousands In Member Savings.

A fledgling title insurance CUSO at California Credit Union saves dollars and makes sense.
Industry Insights

Silicon Valley Innovates To Meet Loan Needs

KeyPoint Credit Union offers a range of loan products to help members enter the housing market.
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How 4 Credit Unions Achieved Member Insurance And Investment Success

Credit unions on both coasts share how they ramped up new insurance and investment services.
Callahan Collections

How To Succeed At Wellness Programs

Credit unions in California and Vermont share how they help employees maintain healthy habits.
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Shruti Miyashiro On Leadership

The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.
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How Credit Unions From The Big Apple To Silicon Valley Help Members Buy Homes

Down payment assistance, home-buyer education, and savings plans are among the tools used by New York University FCU and San Mateo Credit Union to put ...
Industry Insights

The Driving Factors Of Average Member Relationship

For Long Beach Firemen’s Credit Union, real estate lending is driving its average member relationship.
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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