California

Jon Hernandez On Leadership

Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.

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Industry Insights

DOE Targets University-Student Banking Relationships

Credit union involvement seen as limited but experts say keep an eye on the bouncing ball nonetheless.
Industry Insights

EMV Liability Shift Day Arrives

Credit union card processors say conversion process is well underway, and don’t call it a deadline.
Features

Soup Up Your Pricing Engine

Competitiveness, income, risk, and engagement drive four distinct pricing models.
Industry Insights

Star One Credit Union Posts 5.64% Growth In Member Relationships

The California cooperative reaches all-time high in average member relationship.
Features

Executive Compensation Is A Give And Take

A balanced salary strategy considers what other executives make as well as the credit union’s financial health.
Features

3 Ways To Improve Incentive Programs

A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
Features

Jon Hernandez On Leadership

Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
Features

3 Credit Unions, 1 CEO

In California, three credit unions put a shared-staffing strategy to work at the highest level.
Features

How To Make Mortgages A Positive Experience

Credit unions are alleviating pain points throughout the home-buying process.
Industry Insights

How Credit Unions Can Navigate “The Internet Of Targets”

Configurations, cooperation can help IT security managers dodge “resume-producing moments".
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