Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
PSECU’s director of digital channels talks features, testing, and member response to a new mobile banking app.
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
Results from a Callahan & Associates quick-hit core conversion survey.
Five can’t-miss data points featured this week on CreditUnions.com.
All hands on deck for phone duty is just one way Educators Credit Union ensured smooth sailing during a conversion.
Moral arguments aside, Pentagon CEO Frank Pollack states that a strong business case can be made against conversions. The math is simple: the credit union charter is best for members.
Using the benefit of hindsight, one credit union shares its steps to a successful data processor conversion.
DFCU Financial has been in the media spotlight because of its bid to convert to a mutual savings bank. Find out how the credit union performed in the first three months of 2006.
LCFCU works with various groups and resources to chart a course for the future.
Two credit union leaders discuss how regular broadcast appearances help them reach members and non-members alike.
With adjustable-rate mortgages back in fashion, credit unions are educating members about the ins and outs of these products, dispelling misunderstandings along the way.
Elevated interest rates make fixed-rate mortgages less attractive to borrowers. In today’s environment, adjustable-rate and balloon/hybrid options offer more attractive payments and short-term flexibility.
From shaping the industry’s approach to data to framing the conversation around key industry issues, here’s a look at the impact we’ve made — and what’s to come
Economic and industry challenges are reshaping the auto lending market.
As digital innovation reshapes banking, physical branches remain essential for trust, expertise, and personalized service.
How a family-driven app powers more swipe, more stick, and more growth.
The Rhode Island-based credit union is using internal and third-party data to better understand branch traffic patterns and consumer banking behaviors — and the results are paying off far faster than expected.
A notable shift is occurring in the industry as credit unions make a choice to refocus on areas in which they can make the greatest impact.
Gruber’s transition to CEO of UVA Community Credit Union brought leadership challenges, cultural shifts, and strategic transformations that all highlight the importance of decisive leadership.