Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
An Idaho credit union uses credit score analysis to build long-term relationships and the loan portfolio.
Cornhusker credit union Trius FCU offers ways to reach good borrowers in hard times while still mitigating risk.
A Money 20/20 session on new credit scoring techniques highlights a new focus on financial inclusion and expanding the pool of potential borrowers.
Ent Credit Union ($2.4B, Colorado Springs, CO) has seen significant growth and opportunity in their FHA program.
What your collection department can do to achieve success and stay “the good guys” in a tough economic and media environment.
According to recently released data from a bankrate.com survey, an astounding 45% of consumers do not know their credit score, and another 32% have never checked their credit report. In recognition of this startling trend BMI Federal Credit Union ($355M, Dublin, OH) launched an innovative, multi-purposed mail marketing campaign to address the issue head on.
By turning a longstanding credit model on its head, BECU repriced $100 million in loans in 2015.
First Source Federal Credit Union scores rapid loan growth by considering a borrower’s personal background as well as their financial history.
A Q&A with Amy Perez, assistant vice president of retail lending at Grow Financial Credit Union.
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.