Smile For Selfie Pay
March 24, 2017
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First Tech goes first in facial authentication pilot with MasterCard.
Debit
Why Can’t Bigger Be Better?
March 2, 2017
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This is not an indictment of large credit unions. Instead, I hope it’s a reminder to all of us of why we’re here.
How Ascentra Saved Big Deploying EMV
December 28, 2016
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The Iowa credit union used card chip deployment to realign vendor relationships across its payments processes.
Are You Working The Odds?
November 22, 2016
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Greater Nevada shares seven changes it has made over the past decade that have helped it succeed, no matter how the dice roll.
An Argument For Waiting To Deploy EMV
September 12, 2016
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Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.
4 Graphs About Non-Interest Income
September 12, 2016
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In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.
Combat Fraud By Putting Cardholders In The Middle
September 12, 2016
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A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
The Importance of Debit Cards in Today’s Market
August 2, 2016
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The last week has been a tough one for the stock market. As the Dow continues to fall, individuals are feeling the pressure as their portfolios shrink, and many will be forced to adjust their spending habits.
EMV Shift Saves Bucks, Battles Speed Woes
June 9, 2016
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PSCU reports “a couple hundred thousand dollars” in saved chargebacks already as the big card brands prepare solutions to perceptions of chip card speed trap.
Strategies to Increase Debit Card Usage
April 26, 2016
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Many credit unions just issue a debit card to their members with a checking account. Learn how Patriot FCU, University FCU and Citibank structure their programs.
How Ascentra Saved Big Deploying EMV
The Iowa credit union used card chip deployment to realign vendor relationships across its payments processes.
Are You Working The Odds?
Greater Nevada shares seven changes it has made over the past decade that have helped it succeed, no matter how the dice roll.
An Argument For Waiting To Deploy EMV
Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.
4 Graphs About Non-Interest Income
In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest ...
Combat Fraud By Putting Cardholders In The Middle
A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
The Importance of Debit Cards in Today’s Market
The last week has been a tough one for the stock market. As the Dow continues to fall, individuals are feeling the pressure as their ...
EMV Shift Saves Bucks, Battles Speed Woes
PSCU reports “a couple hundred thousand dollars” in saved chargebacks already as the big card brands prepare solutions to perceptions of chip card speed trap.
Strategies to Increase Debit Card Usage
Many credit unions just issue a debit card to their members with a checking account. Learn how Patriot FCU, University FCU and Citibank structure their ...
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Why Can’t Bigger Be Better?