Exit Interview: Deb Vollmer
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
The veteran leader and Motor City hype man looks back on a career centered on living the “people helping people” philosophy.
BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
The longtime CEO leaves behind four decades of league, corporates, and natural-person leadership, but he has some parting advice to share.
Montana’s Credit Unions’ longtime leader leaves a legacy of service, collaboration, and independence.
A half-century of service hasn’t come completely to an end for this pioneer of credit union innovation and diversity.
From the coin vault to the corner office, Dave Roughton looks back on a career and to the future of an industry with impact in mind.
Even after retirement, this longtime credit union executive plans to continue advocating for the industry.

The annual conference offered insights on why service organizations remain a strategic asset for credit unions and how collaboration, AI, and advocacy are shaping what comes next.

Alltru FCU stopped treating education as the end goal. Now, financial empowerment guides product design, access, and risk decisions.

More than 50 million U.S. households earn less than the minimum average income needed to cover basic costs of living.

Automatic enrollment and community partnerships help the credit union foundation expand access to early savings for underserved families.

Studies show credit card debt and Buy Now, Pay Later usage continue to rise. Bigger increases could be around the corner.

The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.

CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.

Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.

Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.

Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.