Exit Interview: Michael Poulos, Michigan First Credit Union
After three decades of building positive impact on members’ lives, the CEO leaves his cooperative in trusted hands.
After three decades of building positive impact on members’ lives, the CEO leaves his cooperative in trusted hands.
After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.
The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.
From high school to retirement, Flint credit union CEO Karen Church shares her passion for the movement and what lies ahead for her.
Hire smart people and keep the movement in mind. Parting thoughts from Doug Fecher.
“A positive difference” at the end of the day and a career of 46 years.
Now-retired Hawkeye State CEO looks back on 35 years of change and a legacy of leadership.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.