What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Two Stock Records And An Ugly Scene At The House
February 26, 2015
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Watch for frenzied news coverage at month’s end as stock traders target two landmarks for the Dow and NASDAQ.
2014 Credit Union Performance In 7 Charts
February 26, 2015
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These seven charts highlight how things have changed in the past year and offer insight into what it means for credit unions moving forward.
2014 Year-End Leaders In Credit Card Growth
February 25, 2015
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What credit unions stood out for their spectacular credit card growth as of Dec. 31?
How To Align Investments With Balance Sheet Needs
February 24, 2015
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Patelco Credit Union takes a holistic view when it comes to evaluating investment decisions.
Capital Success In The Sunshine State
February 23, 2015
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How Space Coast Credit Union re-established its net worth after merging with a troubled credit union.
Need Expertise? Take Expertise. Got A Branch? Give A Branch.
February 23, 2015
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The financial system is ripe for enhanced cooperation between leagues, CUSOs, credit unions, and talented individuals.
Fourth Quarter 2014 Investment Trends
February 23, 2015
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Credit unions are keeping their powder dry waiting for rates to rise.
The Amazing Benefits Of Getting Away From It All
February 23, 2015
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A change of scenery can do you — and your organization — plenty of good. Here’s why quality time out of the office pays off.
4 Ratios All Staff Members Should Know
February 23, 2015
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These four performance metrics will help CFOs explain the business of credit unions and show how every employee helps the credit union achieve its goals.
The Importance Of Finance In Financial Services
February 23, 2015
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This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — the CFOs.
2014 Credit Union Performance In 7 Charts
These seven charts highlight how things have changed in the past year and offer insight into what it means for credit unions moving forward.
2014 Year-End Leaders In Credit Card Growth
What credit unions stood out for their spectacular credit card growth as of Dec. 31?
How To Align Investments With Balance Sheet Needs
Patelco Credit Union takes a holistic view when it comes to evaluating investment decisions.
Capital Success In The Sunshine State
How Space Coast Credit Union re-established its net worth after merging with a troubled credit union.
Need Expertise? Take Expertise. Got A Branch? Give A Branch.
The financial system is ripe for enhanced cooperation between leagues, CUSOs, credit unions, and talented individuals.
Fourth Quarter 2014 Investment Trends
Credit unions are keeping their powder dry waiting for rates to rise.
The Amazing Benefits Of Getting Away From It All
A change of scenery can do you — and your organization — plenty of good. Here’s why quality time out of the office pays off.
4 Ratios All Staff Members Should Know
These four performance metrics will help CFOs explain the business of credit unions and show how every employee helps the credit union achieve its goals.
The Importance Of Finance In Financial Services
This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — ...
Browse Topics
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
Two Stock Records And An Ugly Scene At The House