What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Credit Unions Are Redirecting Investments To Fund Loans
May 27, 2019
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Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
May 27, 2019
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First quarter performance data points toward a rise in membership and loan and share balances.
Credit Union Revenue Increases 11% In 1Q19
May 22, 2019
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Interest income from loans and investments drove annual revenue growth among America’s credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
May 21, 2019
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Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Economics, AI, And Digital Lending At Drive ‘19
May 17, 2019
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Artificial intelligence and real economics drive the discussion on day two at CU Direct’s annual educational confab.
3 Takeaways From Trendwatch 1Q 2019
May 17, 2019
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Find out how credit unions kicked off the year in shares, asset quality, and income.
1Q19 Trendwatch
May 16, 2019
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Battle Of The Amazon Marketplaces
May 16, 2019
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Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?
Juggling Insights From Day 1 Of Drive ’19
May 15, 2019
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It’s time for credit unions to respond to changes in consumer expectations in the lending experience.
Education, MX, And Strategic Planning
May 13, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Credit Unions Are Redirecting Investments To Fund Loans
Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
First quarter performance data points toward a rise in membership and loan and share balances.
Credit Union Revenue Increases 11% In 1Q19
Interest income from loans and investments drove annual revenue growth among America's credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Economics, AI, And Digital Lending At Drive ‘19
Artificial intelligence and real economics drive the discussion on day two at CU Direct’s annual educational confab.
3 Takeaways From Trendwatch 1Q 2019
Find out how credit unions kicked off the year in shares, asset quality, and income.
1Q19 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Battle Of The Amazon Marketplaces
Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement ...
Juggling Insights From Day 1 Of Drive ’19
It's time for credit unions to respond to changes in consumer expectations in the lending experience.
Education, MX, And Strategic Planning
Five can't-miss data points this week on CreditUnions.com.
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.