What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
A Smaller Take On Non-Interest Income
December 11, 2017
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It’s taken for granted that small credit unions are more reliant on fee income. But are they really?
CUbroadcast Highlights Callahan’s Third Quarter Trendwatch
December 7, 2017
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In episode No. 859, Mike Lawson brings on Callahan’s Sam Taft to talk credit union financial performance in the third quarter.
Which States Lead The Nation In Efficiency?
December 6, 2017
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Third quarter data reveals a colorful mix of performance across the country.
A Look Ahead To 2017
December 1, 2017
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With a more favorable environment, credit unions are poised to make an even greater impact in the coming year.
Something Different For 2018
December 1, 2017
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A change in the funds rate and 10-year note would bring the yield curve back into the realm of normal after years of being out of bounds.
State In The Spotlight: California
December 1, 2017
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California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all higher than the national averages.
Appreciation For Appreciating Earning Assets
November 29, 2017
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Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Favorable Margins Smile Upon Credit Unions
November 27, 2017
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Third quarter data reveals strong earnings momentum among the nation’s financial cooperatives.
Investments By The Numbers (2Q17)
November 22, 2017
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Investment growth at credit unions has been positive for four out of the past six quarters.
Tax Reform Effort Captures Market’s Attention
November 21, 2017
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
A Smaller Take On Non-Interest Income
It's taken for granted that small credit unions are more reliant on fee income. But are they really?
CUbroadcast Highlights Callahan’s Third Quarter Trendwatch
In episode No. 859, Mike Lawson brings on Callahan's Sam Taft to talk credit union financial performance in the third quarter.
Which States Lead The Nation In Efficiency?
Third quarter data reveals a colorful mix of performance across the country.
Something Different For 2018
A change in the funds rate and 10-year note would bring the yield curve back into the realm of normal after years of being out ...
State In The Spotlight: California
California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all ...
Appreciation For Appreciating Earning Assets
Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Favorable Margins Smile Upon Credit Unions
Third quarter data reveals strong earnings momentum among the nation’s financial cooperatives.
Investments By The Numbers (2Q17)
Investment growth at credit unions has been positive for four out of the past six quarters.
Tax Reform Effort Captures Market’s Attention
This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact ...
Browse Topics
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
A Look Ahead To 2017