What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
A Lesson from Katrina: The Disaster That Didn’t Happen
August 29, 2017
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Five years ago, I forecast that Katrina could cost the credit union system up to $2 billion. How wrong I was!
How To Boost The Bottom Line While Really Trying
August 28, 2017
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Interest on loans drive the income train, but other revenue streams are steaming along.
2Q 2017 Trendwatch
August 28, 2017
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Areas Of Unpredictability
August 24, 2017
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Stocks, bonds, and the debt ceiling. There’s a lot fueling a sense of economic uneasiness.
3 Takeaways From Trendwatch 2Q 2017
August 23, 2017
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Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
2 Credit Unions Surpassing Industry Averages In Dividend Ratios
August 17, 2017
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Star One Credit Union and Dow Chemical Employees Credit Union posted impressive dividend numbers in the second quarter of 2017.
20 Months. 7,000 Transactions. Thousands In Member Savings.
August 14, 2017
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A fledgling title insurance CUSO at California Credit Union saves dollars and makes sense.
Another Phase For Bond Traders
August 3, 2017
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A snapshot of the bond market reveals bullish speculators are back.
Will The Fed Tighten Again This Year? Or Ever?
July 27, 2017
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Yesterday’s FOMC statement has bond traders thinking Fed tightening might be over.
5 Questions To Answer Before Moving On A Merger
July 24, 2017
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Deciding whether, and with whom, to merge can be tricky. Use this list to spark conversations that will lead to a deeper understanding of the benefits, drawbacks, and other implications.
A Lesson from Katrina: The Disaster That Didn’t Happen
Five years ago, I forecast that Katrina could cost the credit union system up to $2 billion. How wrong I was!
How To Boost The Bottom Line While Really Trying
Interest on loans drive the income train, but other revenue streams are steaming along.
2Q 2017 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 2Q 2017
Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
2 Credit Unions Surpassing Industry Averages In Dividend Ratios
Star One Credit Union and Dow Chemical Employees Credit Union posted impressive dividend numbers in the second quarter of 2017.
20 Months. 7,000 Transactions. Thousands In Member Savings.
A fledgling title insurance CUSO at California Credit Union saves dollars and makes sense.
Another Phase For Bond Traders
A snapshot of the bond market reveals bullish speculators are back.
Will The Fed Tighten Again This Year? Or Ever?
Yesterday's FOMC statement has bond traders thinking Fed tightening might be over.
5 Questions To Answer Before Moving On A Merger
Deciding whether, and with whom, to merge can be tricky. Use this list to spark conversations that will lead to a deeper understanding of the ...
Browse Topics
Markets React To Consequential Announcements
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
3 Areas Of Unpredictability